“Cookies” are small text files offered to a user’s computer by web servers in order to keep track of the user’s browser as a website is navigated.
“Personal Information” means any information about an identifiable individual.
“Principals” means individuals that own and/or are involved in the management of a business.
“Us”, “we”, “our” and “Instant Record Check” means Instant Record Check, a 1244527 B.C. Ltd. brand.
“Website” means the website operated by Instant Record Check and located at https://www.instantrecordcheck.ca or any publicly accessible subdomain of instantrecordcheck.ca domain.
“User” means a person who is using Instant Record Check to use our services.
An Overview of Our Business
We facilitate the process of completing a criminal record check with the police in Canada. Our users are primarily located in Canada. Instant Record Check has partnered with police departments across Canada to provide our criminal record checks.
Our Collection Practices for Potential or Existing Users
We primarily collect User Personal Information from the following sources:
- The Canadian Police Information Center via local police detachments
- ID verification is performed through Instant Record Check by either Jumio Corp. or Transunion
- A public record search will search the internet, and public media that individual authors have made publicly available;
- Directly from Users in response to any dealings we have with the User including the Instant Record Check questionnaire; and
- Public records, federal, state and/or provincial government offices, public registries, and other sources permitted by law.
Instant Record Check is committed to and responsible for complying to all applicable laws and regulations in Canada when collecting, using, disclosing, and retaining personal information. All employees are held accountable for the protection of any personal information under Instant Record Check’s control. Any third party partners that gain access to this information are under strict agreement to protect it and use it only for business purposes.
Scope and Purpose of Data Collected
In carrying out its business, Instant Record Check may collect, use, disclose, and retain personal information such as consumer identification information (including full legal name, birthdate, address, etc.), cookies, and consumer behaviour data. Consumer identification information is collected in order to conduct criminal record checks. This information is security provided to partner organizations during this process. Consumer behaviour data and cookies are only used to inform Instant Record Check’s marketing campaigns and will not be provided to outside partners. Individual’s visiting the Instant Record Check website are prompted with the option to opt out of the collection of cookies. Statistical data that cannot be attributed to an individual may be stored and used for business purposes.
Instant Record Check does not gather any personal information beyond what is necessary to provide its services. Instant Record Check does not use the information collected for any purpose other than what has been disclosed to its consumers. Any personal identification information collected is retained for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws which typically will not extend beyond 7 years. Consumer behaviour information will only be retained for business purposes and will only be retained for as long as necessary for fulfillment of those purposes. We ensure that our retention policies comply with the requirements of privacy laws and the applicable federal and provincial consumer reporting legislation.
– To assist in the investigation of a contravention of a law and/or fraudulent activities;
– To fulfill our obligations under consumer reporting and privacy legislation (such as, a request to initiate an investigation); and
– To act in respect of an emergency that threatens the life, health or security of an individual or for other purposes as permitted or required by law.
Instant Record Check requires the express, informed consent of individuals from whom the collection, use or disclosure of personal information are being sought. Individuals who refuse to provide this consent, seek to withdraw this consent, or have questions regarding the collection of the personal data may contact Instant Record Check by writing to:
Instant Record Check
2031 Store St.
Accuracy of Information
Any personal information collected by Instant Record Check is inputted by the User. Thus, the User is responsible for the accuracy of the information provided. Instant Record Check is responsible for and committed to maintaining this accuracy as the information is used, disclosed, and retained. Any information found to be inaccurate is promptly corrected by Instant Record Check.
Correcting Personal Information
At any time, a user may request to have any identified inaccuracies associated with their personal information corrected. A user may also ask us not to collect their personal information and to delete any information that was previously provided to us provided it is permitted by law.
Access to Personal Information
Individuals and Users have a right to access their personal information that is under Instant Record Check’s control subject to any legal restrictions or rights of refusal. Such a request for access must be made in writing stating the details of the personal information you are requesting to:
Instant Record Check
2031 Store St.
Such requests must include photocopies (front and back) of two (2) pieces of government issued photo ID so that we may verify your identity.
Instant Record Check is committed to the security of its customers’ and partners’ personal information. In order to ensure the protection of this information, all data is stored and maintained in Instant Record Check’s secure databases. All of Instant Record Check’s servers are located in Canada and all communication between servers is secured via SSL. Any hard drives on those servers are encrypted, and all backup drives are offsite and encrypted.
Instant Record Check maintains systems and protocols to safeguard information from unauthorized access, disclosure, use, copying or modification. These systems and protocols are routinely updated and upgraded to avoid new threats to the safety of information in its possession.
The Instant Record Check Website makes use of “per-session” Cookies. Unlike “persistent” Cookies, which are stored on a user’s hard drive and can last indefinitely, per-session Cookies are stored only in a browser’s temporary memory and are deleted when the browser is shut down. When users visit our Website, our web server offers the user’s browser a per-session Cookie. As the Website is navigated, this Cookie is read back to our web server, allowing us to generate an anonymous “click trail” profile of the visit. From the aggregated information about visits, Instant Record Check learns how visitors interact with its Website, how the Website design and content can be improved, and how visitors’ experiences can be improved. Instant Record Check does not link, share or associate the contents of the per-session Cookie with any other information in a way that would enable the identification of visitors to our Website. Nor do we track or link together multiple visits by any single user over time. Our per-session Cookies cannot be “read” by any other web servers, so users cannot be tracked or profiled using Instant Record Check’s Cookies if they visit multiple sites on the Internet. Some browsers can be set to reject all Cookies. If a user chooses to modify a browser in this manner, some pages of our Website may not function properly.
IP addresses and server logs
Unique Internet Protocol (IP) addresses are assigned to all internet users by their Internet Service Providers (ISPs). IP addresses do not directly identify internet users; however, through an ISP, an IP address may be linked to a particular user. During a visit to a website, certain information about a user’s traffic patterns, linked with the user’s IP address, is passively and automatically collected in the normal course of establishing and maintaining a website connection. This information is logged by the web server of the website that is visited.
The following information is logged by Instant Record Check’s web servers during visits to our Website: IP addresses, type of operating system, time and duration of visit, web pages visited and browser type. We do not link server log information to any other information in a way that would enable the identification of visitors to our Website. Server log information is analyzed by us in order to improve our Website and to customize the Website for users. In addition, from time to time, server logs may be reviewed for security purposes; for example, to detect unauthorized activity on our Website. In such cases, server log data, containing IP addresses, would be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.
Links to third party sites